TutorialsRecent Updates

Recent Updates

  • Updated on: Nov 27, 2014

    Printing from the iPad

    This lesson explains how to print from the iPad on the College WiFi networks using AirPrint. Teachers are able to print to all printers other than those in the admin offices and the large Media printer in the I7 Media Lab. Students are restricted to using the printers in classrooms or in the Library.

    Manual iPads
  • Updated on: Oct 14, 2014

    Update the iPad (iOS)

    Manual iPads
  • Updated on: Jul 24, 2014

    Mac Keyboard Shortcuts

    The fastest way to navigate a Mac is to learn the OS X keyboard shortcuts available at your fingertips.

    With just a few keystrokes users can save files, switch between different applications or documents, and even create screenshots on the fly. It's easy, if you know the keyboard shortcuts to use.

    Manual Macs
  • Updated on: Jun 18, 2014

    OS X Error Messages and Symptoms

    Just like an other Operating System (OS), Mac OS X can encounter errors that cause it to lock up, or on the very rare occasion, crash.

    The most common cause of these errors are related to issues with third-party applications that have entered an infinite loop and/or consumed all resources on the computer preventing the OS from responding. This type of error has occurred quite frequently with Flash plugins in Firefox and Safari browsers, for instance. The solution to app-related issues is to first try upgrading the offending application or plugin, and if that does not work, to reinstall the application. If both of these fixes fail to work, then the application is most likely too buggy to be used and should be removed.

    The other potential causes of these errors are hardware issues such as a damaged hard drive, improperly seated RAM or faulty RAM. Replacing or reseating the RAM or repairing or replacing the hard drive will solve those errors if investigation indicates these to be the cause.

    A final cause of these errors may be due to a needed firmware update related to the graphics card. Running software update can identify whether there is an available firmware patch for your Mac.

    Manual Macs
  • Updated on: Jun 18, 2014

    Using an iMac

    This lesson explains some of the differences between an iMac and a traditional desktop PC

    Manual Macs
  • Updated on: Jun 18, 2014

    Getting Started

    This lesson shows the basic user interface of the Mac and how to find and launch Applications (Apps).

    Manual Macs
  • Updated on: Jun 18, 2014

    No Sound on Promethean IWBs

    This tutorial describes some of the troubleshooting steps to take if your Promethean IWB does not have sound or it is sound is only coming from the speaker on the IWB computer itself.

    Manual IWBs / TVs
  • Updated on: Jun 18, 2014

    Using the Logitech Wireless Keyboards

    This lesson provides instructions for using the wireless keyboards attached to every computer connected to an IWB or TV.

    Manual IWBs / TVs
  • Updated on: Jun 18, 2014

    Using the Tutorials Site

    The College provides ICT Tutorials on the Help Desk ("Tutorials" tab) at tutorials.baysidecc.vic.edu.au  These tutorials provide easy-to-follow visual instructions (such as the one you are now reading)  designed to answer many of the common ICT questions staff may have.

    There are many tutorials available now covering a wide range of topics, so if you have a question about anything ICT-related check the Tutorials on the Help Desk and you are quite likely to find the answer.

    Manual Help Desk
  • Updated on: Jun 18, 2014

    Logging Into the Help Desk

    This lesson will explain how to login to the Help Desk using the website portal page, Intranet site, or using the Help Desk website address directly.

    Manual Help Desk