Recent Updates
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Getting Started
Updated on: Feb 27, 2023
This lesson shows the basic user interface of the Mac and how to find and launch Applications (Apps).
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Saving Files on a Mac
Updated on: Feb 27, 2023
This lesson shows the user the structure of the Mac "document library" or User Home; the differences between the "Local" and "Network" user home; and, how to save files to the folders on the network home so they are available from any computer at the college or their iPad.
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No AirPlay
Updated on: Feb 27, 2023
This lesson shows how to turn the AirServer app on the IWBs on for use during a class if is not already showing up in the list of AirPlay targets on your iPad or Mac.
Please note that the IWB must be logged in for AirPlay to work!
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Using the Bayside VPN
Updated on: Feb 27, 2023
<p>Bayside Christian College provides remote VPN (Virtual Private Network) access to the College internal systems for staff and some students (e.g. those in the BYOD program). This document has been created to provide instructions on installing and configuring the VPN as well as connecting to the... -
Give me back my Save As...!
Updated on: Feb 27, 2023
<p>In OSX 10.7 (Lion), the "Save As" option disappeared as an option for saving documents and was replaced by the combination of the "Save" command and "Duplicate". Duplicate creates a duplicate file that can be renamed and saved. This was done to prevent users accidentally overwriting a document... -
Using the Logitech Wireless Keyboards
Updated on: Feb 27, 2023
This lesson provides instructions for using the wireless keyboards attached to every computer connected to an IWB or TV.
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Cleaning Requests / Issues
Updated on: Feb 27, 2023
<p>Requests for additional cleaning or issues with cleaning not being completed properly must be submitted through the Help Desk as a Facilities Request (Maintenance > Cleaning) so that these requests can be compiled by David and Roger to be communicated to the cleaning company. </p> <p>The p... -
Facilities Requests
Updated on: Feb 27, 2023
<p>All requests for maintenance, procurement, or OHS issues related to Facilities at the College must be submitted via the Help Desk. This enables the College to prioritise actions, document steps taken to resolve OHS issues, and identify recurring or systemic problems that may require something ... -
Logging Into the Help Desk
Updated on: Feb 27, 2023
This lesson will explain how to login to the Help Desk using the website portal page, Intranet site, or using the Help Desk website address directly.
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Overview
Updated on: Feb 27, 2023
The Help Desk is where you can log ICT and Facilities requests or issues; see important announcements regarding ICT or Facilities-related matters; search our forums and ask questions or submit ideas; or, peruse our excellent tutorials (such as this) online or downloaded as a PDF.