Recent Updates
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Updated on: Feb 27, 2023
Getting Started
This lesson shows the basic user interface of the Mac and how to find and launch Applications (Apps).
Manual Macs -
Updated on: Feb 27, 2023
Saving Files on a Mac
This lesson shows the user the structure of the Mac "document library" or User Home; the differences between the "Local" and "Network" user home; and, how to save files to the folders on the network home so they are available from any computer at the college or their iPad.
Manual Macs -
Updated on: Feb 27, 2023
No AirPlay
This lesson shows how to turn the AirServer app on the IWBs on for use during a class if is not already showing up in the list of AirPlay targets on your iPad or Mac.
Please note that the IWB must be logged in for AirPlay to work!
Manual IWBs / TVs -
Updated on: Feb 27, 2023
Using the Bayside VPN
Bayside Christian College provides remote VPN (Virtual Private Network) access to the College internal systems for staff and some students (e.g. those in the BYOD program). This document has been created to provide instructions on installing and configuring the VPN as well as connecting to the college network and accessing internal systems.
Manual iPads -
Updated on: Feb 27, 2023
Give me back my Save As...!
In OSX 10.7 (Lion), the "Save As" option disappeared as an option for saving documents and was replaced by the combination of the "Save" command and "Duplicate". Duplicate creates a duplicate file that can be renamed and saved. This was done to prevent users accidentally overwriting a document. This feature is also part of the new Versions and Auto Save feature in OS X Lion.
However, some users cried out for the return of the familiar "Save As..." feature. So, in OSX 10.8 (Mountain Lion) the "Save As..." has made a return although it is hidden by default. This lesson shows you how to access the "Save As..." menu in any application it is avaiable for.
Manual Macs -
Updated on: Feb 27, 2023
Using the Logitech Wireless Keyboards
This lesson provides instructions for using the wireless keyboards attached to every computer connected to an IWB or TV.
Manual IWBs / TVs -
Updated on: Feb 27, 2023
Cleaning Requests / Issues
Requests for additional cleaning or issues with cleaning not being completed properly must be submitted through the Help Desk as a Facilities Request (Maintenance > Cleaning) so that these requests can be compiled by David and Roger to be communicated to the cleaning company.
The process for logging cleaning requests is detailed below.
Manual Help Desk -
Updated on: Feb 27, 2023
Facilities Requests
All requests for maintenance, procurement, or OHS issues related to Facilities at the College must be submitted via the Help Desk. This enables the College to prioritise actions, document steps taken to resolve OHS issues, and identify recurring or systemic problems that may require something more than a simple (and repeated) fix.
With new OHS regulations coming into effect on 1 January 2012, the College will be required by legislation to keep records of all maintenance and repairs completed. Therefore, it is essential that the Help Desk is used to record any Facilities-related requests.
Manual Help Desk -
Updated on: Feb 27, 2023
Logging Into the Help Desk
This lesson will explain how to login to the Help Desk using the website portal page, Intranet site, or using the Help Desk website address directly.
Manual Help Desk -
Updated on: Feb 27, 2023
Overview
The Help Desk is where you can log ICT and Facilities requests or issues; see important announcements regarding ICT or Facilities-related matters; search our forums and ask questions or submit ideas; or, peruse our excellent tutorials (such as this) online or downloaded as a PDF.
Manual Help Desk