TutorialsRecent Updates

Recent Updates

  • Updated on: Jun 17, 2014

    Using the Tutorials Site

    The College provides ICT Tutorials on the Help Desk ("Tutorials" tab) at tutorials.baysidecc.vic.edu.au  These tutorials provide easy-to-follow visual instructions (such as the one you are now reading)  designed to answer many of the common ICT questions staff may have.

    There are many tutorials available now covering a wide range of topics, so if you have a question about anything ICT-related check the Tutorials on the Help Desk and you are quite likely to find the answer.

    Manual Help Desk
  • Updated on: Jun 17, 2014

    Logging Into the Help Desk

    This lesson will explain how to login to the Help Desk using the website portal page, Intranet site, or using the Help Desk website address directly.

    Manual Help Desk
  • Updated on: Jun 17, 2014

    Overview

    The Help Desk is where you can log ICT and Facilities requests or issues; see important announcements regarding ICT or Facilities-related matters; search our forums and ask questions or submit ideas; or, peruse our excellent tutorials (such as this) online or downloaded as a PDF.

    Manual Help Desk
  • Updated on: Jun 17, 2014

    Facilities Requests

    All requests for maintenance, procurement, or OHS issues related to Facilities at the College must be submitted via the Help Desk. This enables the College to prioritise actions, document steps taken to resolve OHS issues, and identify recurring or systemic problems that may require something more than a simple (and repeated) fix.

    With new OHS regulations coming into effect on 1 January 2012, the College will be required by legislation to keep records of all maintenance and repairs completed. Therefore, it is essential that the Help Desk is used to record any Facilities-related requests.

    Manual Help Desk
  • Updated on: Jun 17, 2014

    Cleaning Requests / Issues

    Requests for additional cleaning or issues with cleaning not being completed properly must be submitted through the Help Desk as a Facilities Request (Maintenance > Cleaning) so that these requests can be compiled by David and Roger to be communicated to the cleaning company.

    The process for logging cleaning requests is detailed below.

    Manual Help Desk
  • Updated on: Jun 17, 2014

    Login to Google Apps

    In this lesson, you will learn how to login to the Google Apps account provided by the college for accessing email (Gmail), cloud-based files (Google Drive), personal Calendars, and class Websites.

  • Updated on: Jun 17, 2014

    What is AirPlay?

    This manual describes how to use AirPlay on a Mac or iPad to mirror your screen to an Apple TV or IWB running AirServer.

    Manual AirPlay
  • Updated on: Jun 17, 2014

    AirPlay from a MacBook (Air or Pro)

    This lesson describes how to use AirPlay on a MacBook Air or Pro to mirror the screen to an IWB or Apple TV at the College.

    NOTE: AirPlay can be used to display ALL of the contents of the screen on the MacBook EXCEPT for content from DVDs. This is due to DRM (Digital Rights Management) restrictions placed on Apple by the Movie and Film industries. However, DVDs can be played back over AirPlay by using a 3rd-party DVD player on the Mac such as VLC Media Player (covered in the next lesson).

    Manual AirPlay
  • Updated on: Jun 17, 2014

    AirPlay from the iPad

    This lesson describes how to use AirPlay on an iPad to mirror the screen to an IWB or Apple TV at the College.

    Manual AirPlay
  • Updated on: Mar 20, 2014

    Redeem eBook Codes

    Manual iPads